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Online Marketing

Do online reviews matter?

Online reviews can make or break your small business. (Photo Credit: Willirish.com)   By Ryan Vowles -In the modern age of online review sites, small business owners may find it tricky to maintain a healthy image on sites like Yelp, Angie’s List, Google Places, Yahoo ‘Local’, CitySearch, and the all-powerful Facebook. In the [...]

By | 2017-03-06T21:08:45+00:00 February 12th, 2015|Online Marketing, Uncategorized|Comments Off on Do online reviews matter?

9 steps for dealing with negative online reviews

(Photo Credit: ReachLocal)  Consider the following when writing a response to a negative online review: Respond quickly: This will show that you are on top of things, and that your business reputation matters to you. Never go on the offensive: Take a step back, approach the review objectively and write a sincere reply with a [...]

By | 2014-04-07T12:23:51+00:00 April 7th, 2014|Online Marketing, Uncategorized|Comments Off on 9 steps for dealing with negative online reviews